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Glasses of Water

FAQ

TRUST YOUR WATER AGAIN

  • How much does it cost to maintain my Vätten System?
    $100-$200 per year for filter replacements, depending on the system.
  • How difficult is it to install the Under Counter system? Do I need to call a plumber?
    No plumber needed! It takes approximately 30 minutes to install using our instruction guide. If you get stuck, call us anytime: 1-800-945-5782.
  • Will I need a plumber to install the Whole House unit?
    Yes. The Whole House installation requires cutting into the main water lines and requires a plumber.
  • How will I know when to replace filters?
    We send reminders indicating which filter(s) to replace.
  • Does the Vätten system reduce fluoride?
    Yes. Fluoride can occur naturally or may be added to water by local municipalities. Many of our customers want to remove fluoride from drinking water. A note to consumers: fluoride is difficult to remove and requires specialty medias. For more information visit: https://www.sciencemag.org/news/2019/08/drinking-fluoridated-water-during-pregnancy-may-lower-iq-sons-controversial-study-says https://www.hsph.harvard.edu/news/features/a-call-for-reducing-fluoride-levels-in-drinking-water/ https://www.nap.edu/catalog/11571/fluoride-in-drinking-water-a-scientific-review-of-epas-standards
  • I have special or unique water concerns. Do you customize units?
    Yes! Call us at 1-800-945-5782, email or chat us to walk through options.
  • What if I get my water from a well?
    Well water is ground water that is not treated, and the EPA does not regulate private wells. Annual water testing is recommended. Well water can have contaminants not typically found in water from a municipality. To provide the best contaminant reduction for your well water, let us customize a unit for you (this is all part of our standard service and doesn’t cost extra). Call us at 1-800-945-5782, email or chat us to walk through options. If you need to test the water in your well, click here.
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